Add to Favorites With User Management functions Super Admins are allowed to control who has access to the SSL Partner Center. This gives the Super Admin the flexibility to extend their support capabilities within their company to manage their SSL. To See a list of Users that have access to your SSL Partner Center click […]
Category: XI. Acmetek Clients
This Category consists of articles related to assisting Acmetek Clients.
SSL Partner Center: How to Download Certificate & Intermediates?
Add to Favorites To download your Certificate and any Intermediates you may need can be found in the Download Certificate tab under the certificates Order Details. Note: In conjunction with downloading your certificate from the SSL Partner Center your web server certificate will typically be within the body or attached to your Orders Issuance email. […]
SSL Partner Center: How to Update Your Profile or Change Your Password?
Add to Favorites To update your profile or change your password perform the following: On the left pane under Dashboard, Click Account Settings. To update your account information: Here you will be able to update your profile information which will help for a more streamlined process when placing orders/renewals. Click Update Profile. After updating your […]
SSL Partner Center: How to Cancel an Order?
Add to Favorites If you placed a certificate out of error within 30 days from when the order is placed you can submit a request to cancel the order placed in error and receive a refund to its contract. To cancel an order within the SSL Partner Center perform the following: Under the SSL Partner […]
SSL Partner Center: How to Reissue / Replace?
Add to Favorites Sometimes you may need to Replace / Reissue your web server certificate due to a technical issue, a special circumstance, or you have an environment where you need to use multiple keypairs. A Replace / Reissue of your web server certificate will not void your previously issued certificate on the order nor […]
SSL Partner Center: How to Make a Report / Search for an Order?
Add to Favorites Report creation in the SSL Partner center is easy. Simply click on Reports. After you have searched through the various report generation options simply click Print, PDF, CSV located above your pulled up search results. On the left pane under Dashboard, Click on Reports. Under reports you will find the following: My […]
SSL Partner Center: How to Process New Certificate / Renewal.
Add to Favorites In order to receive a new or renew an existing digital certificate for your website you will have to process an order. During this process you will always be required to generate a new Certificate Signing Request (CSR) from the server or application running the website. This is typically done by someone […]
SSL Partner Center: User Guide
Add to Favorites The SSL Partner Center is Acmetek’s easy to use PKI portal geared with maximum functionality for clients to manage their own PKI. In this guide, you will discover: Some of the major important highlights Simple to use “How-to” instructions The SSL Partner Center is a new age of MPKI support geared for […]
SSL Partner Center: Error – The Certificate Signing Request field allows a maximum of 4000 characters.
Add to Favorites In the SSL Partner Center client may get the following Warning message: The Certificate Signing Request field allows a maximum of 4000 characters. You have exceeded the limit. Causes: This warning message is caused by the following reasons. When generating the CSR on a Windows IIS or Exchange system using the Renew.. […]
SSL Partner Center: Error – CSR does not contain a wildcard domain as expected.
Add to Favorites In the SSL Partner Center client may get the following Warning message: CSR does not contain a wildcard domain as expected. Causes: This warning message is caused by the following reasons. This error is caused when enrolling for a Wildcard SSL certificate product and the CSR that is being submitted within the […]