How to install Document Signing Certificate and Reinitialize Your Token

1. 1. On the My Orders tab, on the Manage Orders page, in the list of your current certificates, select the Order# for the Document Signing Certificate you want to install on your token.
   2. On the Manage Your Certificate – Order # page, in the Order # section, to the Initialization Code’s right, locate and record your Document Signing Certificate’s initialization code (i.e., InitializationCode).
   3. Next, click the DigiCert Document Signing Installer link to download the DigiCert Document Signing Installer.
   4. Unzip DigiCertDocumentSigningInstaller.zip and then, double-click DigiCert Document Signing Installer.exe.
   5. In the DigiCert Document Signing Installer window, on the Welcome page, click Next.
   6. On the License Agreement page, read the User License Agreement, check I accept and agree to the license agreement, and then click Next.
   7. On the Initialization Code page, in the Initialization Code box, enter your initialization code that you previously recorded (see step 3) and then, click Next.
   8. On the Certificate Details page, review the details of your certificate.Note: If the information is incorrect, click Back and make sure you entered your initialization code correctly. If that doesn’t work, please call Support at 801.701.9600.
   9. On the Certificate Details page, if the information is correct, plug in your token and, click Next.
      Make sure that only one token is plugged in. If more than one token is plugged in, the wizard asks you to remove the tokens that are not being used for Document Signing Certificate installation.
      Also, make sure that the drivers for the token are installed. If not, the wizards ask you to remove your token, install the drivers, and re-install your token.
   10. Next, the DigiCert Document Signing Installer wizard analyzes your secure token device.
   11. On the Token Detection page, check Re-initialize my token and permanently delete any existing certificates and keys and, click Next.
       Caution: This option permanently deletes any existing certificates and keys on the device. If you delete a Document Signing Certificate, you can rekey it. Rekeying a certificate revokes the old certificate, but documents signed with the revoked certificate remain valid if they were timestamped when they were signed. See Rekeying Your DigiCert Document Signing Certificate.
   12. When you receive the “Are you sure you want to re-initialize your token and permanently delete existing certificates and keys?” message, click Yes.
   13. On the Token Setup page, create a name for your token in the Token Name box.
       If you have more than one token, provide a unique name to help identify what you are storing on it (i.e., My Document Signing Token).
   14. In the Password and Confirm boxes, create and confirm your new password and, click Next.
   15. On the Administrator Setup page, if you want to set up an administrator password, check Set Administrator Password.
       We recommend that you set up an administrator password. If the token becomes locked, you can use this password to unlock the token. You can also use the administrator password to reset the token password. Without an administrator password, you must reinitialize the token, which permanently deletes all certificates and keys that are on it.

1. In the Password and Confirm boxes, create and confirm an administrator password.
2. Click Finish.Please do not remove your token while certificate installation is being completed, or you will have to start over. Using a strong network connection is also recommended because if the connection goes down, you will have to restart the process.
3. On the Certificate Installation page, after you receive four green checkmarks, click Close.
   It may take a few minutes for the wizard to install the Document Signing Certificate.
4. You’re done! You can start using your DigiCert Document Signing Certificate to sign documents.

We hope this guide helped you with this easy process. If you are unable to use these instructions, we recommends you to contact either the vendor of your software or the hosting organization that supports it.