SSL Partner Center: Error – Please use the corresponding Wildcard ordering form to request a Wildcard certificate.

In the SSL Partner Center client may get the following Error message:

Please use the corresponding Wildcard ordering form to request a Wildcard certificate.

Causes:
This warning message is caused by the following reasons.

• This error is cause when the CSR the client is submitting contains a wildcard within its Common Name. Example: *.acmetek.com, and the product that the client is enrolling in is Not a wildcard product.

Resolutions:

• Double check the common name of the CSR with an SSL Certificate CSR checker. Generate a new CSR without a wildcard within the Common Name to enroll for a standard/SAN certificate. Example: www.acmetek.com
• If you need a wildcard SSL certificate for the wildcard CSR you are using please contact your account rep to inform them that you are in need of a wildcard certificate product.
  • You can also submit a ticket From your SSL Partner Center Dashboard by going to Support > Submit a Ticket > from the Related to drop down select Need More Units under Sales Support, and fill out the requested informational fields.