Symantec SSL/TLS certificates require the installation of Intermediate CA certificates to be fully trusted in all browsers.
Depending on your product type you will need the Symantec intermediate listed below. Your product type is listed in the beginning of your email as specified during enrollment. Alternately you can find your product type within your enrollment portal.
To download your Intermediate CAs certificate perform the following:
- Scroll down to your Symantec certificate product type.
- With your mouse click and drag to select the entire code including the Begin Certificate and End Certificate headings/footers, and Copy (Crtl + c) the code.
—–BEGIN CERTIFICATE—–
AND
—–END CERTIFICATE—– - Paste (Ctrl + v) the copied contents into a plain text editor such as Notepad or Vi. Do not use Word or Notepad ++ as they like to add characters and corrupt the code.
- Save the file with a .txt, .cer, .crt or .pem extension depending on your server type.
For hosting environments typically there is a field provided for Intermediate Chain Trust Certificates (The terminology will differ). Just copy drag and select the entire code down and paste the intermediate into its respective field they provide.
Secure Site & Secure Site Pro, Standard & Premium, OFX
RSA SHA-2 (under SHA-1 Root) Intermediate CA
Issued to: DigiCert SHA2 Secure Server CA
Issued by: DigiCert Global Root CA
Valid from: 03/08/2013 to 03/08/2023
Serial Number: 01 fd a3 eb 6e ca 75 c8 88 43 8b 72 4b cf bc 91
-----BEGIN CERTIFICATE----- MIIElDCCA3ygAwIBAgIQAf2j627KdciIQ4tyS8+8kTANBgkqhkiG9w0BAQsFADBh MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBD QTAeFw0xMzAzMDgxMjAwMDBaFw0yMzAzMDgxMjAwMDBaME0xCzAJBgNVBAYTAlVT MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxJzAlBgNVBAMTHkRpZ2lDZXJ0IFNIQTIg U2VjdXJlIFNlcnZlciBDQTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEB ANyuWJBNwcQwFZA1W248ghX1LFy949v/cUP6ZCWA1O4Yok3wZtAKc24RmDYXZK83 nf36QYSvx6+M/hpzTc8zl5CilodTgyu5pnVILR1WN3vaMTIa16yrBvSqXUu3R0bd KpPDkC55gIDvEwRqFDu1m5K+wgdlTvza/P96rtxcflUxDOg5B6TXvi/TC2rSsd9f /ld0Uzs1gN2ujkSYs58O09rg1/RrKatEp0tYhG2SS4HD2nOLEpdIkARFdRrdNzGX kujNVA075ME/OV4uuPNcfhCOhkEAjUVmR7ChZc6gqikJTvOX6+guqw9ypzAO+sf0 /RR3w6RbKFfCs/mC/bdFWJsCAwEAAaOCAVowggFWMBIGA1UdEwEB/wQIMAYBAf8C AQAwDgYDVR0PAQH/BAQDAgGGMDQGCCsGAQUFBwEBBCgwJjAkBggrBgEFBQcwAYYY aHR0cDovL29jc3AuZGlnaWNlcnQuY29tMHsGA1UdHwR0MHIwN6A1oDOGMWh0dHA6 Ly9jcmwzLmRpZ2ljZXJ0LmNvbS9EaWdpQ2VydEdsb2JhbFJvb3RDQS5jcmwwN6A1 oDOGMWh0dHA6Ly9jcmw0LmRpZ2ljZXJ0LmNvbS9EaWdpQ2VydEdsb2JhbFJvb3RD QS5jcmwwPQYDVR0gBDYwNDAyBgRVHSAAMCowKAYIKwYBBQUHAgEWHGh0dHBzOi8v d3d3LmRpZ2ljZXJ0LmNvbS9DUFMwHQYDVR0OBBYEFA+AYRyCMWHVLyjnjUY4tCzh xtniMB8GA1UdIwQYMBaAFAPeUDVW0Uy7ZvCj4hsbw5eyPdFVMA0GCSqGSIb3DQEB CwUAA4IBAQAjPt9L0jFCpbZ+QlwaRMxp0Wi0XUvgBCFsS+JtzLHgl4+mUwnNqipl 5TlPHoOlblyYoiQm5vuh7ZPHLgLGTUq/sELfeNqzqPlt/yGFUzZgTHbO7Djc1lGA 8MXW5dRNJ2Srm8c+cftIl7gzbckTB+6WohsYFfZcTEDts8Ls/3HB40f/1LkAtDdC 2iDJ6m6K7hQGrn2iWZiIqBtvLfTyyRRfJs8sjX7tN8Cp1Tm5gr8ZDOo0rwAhaPit c+LJMto4JQtV05od8GiG7S5BNO98pVAdvzr508EIDObtHopYJeS4d60tbvVS3bR0 j6tJLp07kzQoH3jOlOrHvdPJbRzeXDLz -----END CERTIFICATE-----
Secure Site with EV & Secure Site Pro with EV
RSA SHA-2 (under SHA-1 Root) Intermediate CA
Issued to: DigiCert SHA2 Extended Validation Server CA
Issued by: DigiCert High Assurance EV Root CA
Valid from: 10/22/2013 to 10/22/2028
Serial Number: 0c 79 a9 44 b0 8c 11 95 20 92 61 5f e2 6b 1d 83
-----BEGIN CERTIFICATE----- MIIEtjCCA56gAwIBAgIQDHmpRLCMEZUgkmFf4msdgzANBgkqhkiG9w0BAQsFADBs MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSswKQYDVQQDEyJEaWdpQ2VydCBIaWdoIEFzc3VyYW5j ZSBFViBSb290IENBMB4XDTEzMTAyMjEyMDAwMFoXDTI4MTAyMjEyMDAwMFowdTEL MAkGA1UEBhMCVVMxFTATBgNVBAoTDERpZ2lDZXJ0IEluYzEZMBcGA1UECxMQd3d3 LmRpZ2ljZXJ0LmNvbTE0MDIGA1UEAxMrRGlnaUNlcnQgU0hBMiBFeHRlbmRlZCBW YWxpZGF0aW9uIFNlcnZlciBDQTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBANdTpARR+JmmFkhLZyeqk0nQOe0MsLAAh/FnKIaFjI5j2ryxQDji0/XspQUY uD0+xZkXMuwYjPrxDKZkIYXLBxA0sFKIKx9om9KxjxKws9LniB8f7zh3VFNfgHk/ LhqqqB5LKw2rt2O5Nbd9FLxZS99RStKh4gzikIKHaq7q12TWmFXo/a8aUGxUvBHy /Urynbt/DvTVvo4WiRJV2MBxNO723C3sxIclho3YIeSwTQyJ3DkmF93215SF2AQh cJ1vb/9cuhnhRctWVyh+HA1BV6q3uCe7seT6Ku8hI3UarS2bhjWMnHe1c63YlC3k 8wyd7sFOYn4XwHGeLN7x+RAoGTMCAwEAAaOCAUkwggFFMBIGA1UdEwEB/wQIMAYB Af8CAQAwDgYDVR0PAQH/BAQDAgGGMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEF BQcDAjA0BggrBgEFBQcBAQQoMCYwJAYIKwYBBQUHMAGGGGh0dHA6Ly9vY3NwLmRp Z2ljZXJ0LmNvbTBLBgNVHR8ERDBCMECgPqA8hjpodHRwOi8vY3JsNC5kaWdpY2Vy dC5jb20vRGlnaUNlcnRIaWdoQXNzdXJhbmNlRVZSb290Q0EuY3JsMD0GA1UdIAQ2 MDQwMgYEVR0gADAqMCgGCCsGAQUFBwIBFhxodHRwczovL3d3dy5kaWdpY2VydC5j b20vQ1BTMB0GA1UdDgQWBBQ901Cl1qCt7vNKYApl0yHU+PjWDzAfBgNVHSMEGDAW gBSxPsNpA/i/RwHUmCYaCALvY2QrwzANBgkqhkiG9w0BAQsFAAOCAQEAnbbQkIbh hgLtxaDwNBx0wY12zIYKqPBKikLWP8ipTa18CK3mtlC4ohpNiAexKSHc59rGPCHg 4xFJcKx6HQGkyhE6V6t9VypAdP3THYUYUN9XR3WhfVUgLkc3UHKMf4Ib0mKPLQNa 2sPIoc4sUqIAY+tzunHISScjl2SFnjgOrWNoPLpSgVh5oywM395t6zHyuqB8bPEs 1OG9d4Q3A84ytciagRpKkk47RpqF/oOi+Z6Mo8wNXrM9zwR4jxQUezKcxwCmXMS1 oVWNWlZopCJwqjyBcdmdqEU79OX2olHdx3ti6G8MdOu42vi/hw15UJGQmxg7kVkn 8TUoE6smftX3eg== -----END CERTIFICATE-----
If you also require the Symantec Root CA certificate to go along with your Symantec Intermediate and SSL certificate click here.
Installation of this Intermediate CA will vary depending on the system. Visit our SSL Installation pages should you need some assistance. If you do not see our server listed then contact your server vender for best practices on installation of this certificate.