Titan FTP – SSL Installation

Like the majority of server systems you will install your SSL certificate on the same server where your Certificate Signing Request (CSR) was created. Your private key will always be left on the server system where the CSR was originally created. Your SSL certificate will not work without this private key file. We will assume that this is the original system.

To install your SSL Certificate on a Titan FTP system perform the following.

Step 1: Downloading your SSL Certificate & its Intermediate CA certificate:

1. If you had the option of server type during enrollment and selected Other you will receive a x509/.cer/.crt/.pem version of your certificate within the email. Alternately you can access your Certificate User Portal by the supplied link in the email to pick up the x509 version of your certificate.
2. Copy the SSL certificate and make sure to copy the —–BEGIN CERTIFICATE—– and —–END CERTIFICATE—– header and footer Ensure there are no white spaces, extra line breaks or additional characters.
3. Use a plain text editor such as Notepad, paste the content of the certificate and save it with extension .pem
4. If your intermediate CA certificate for your product is not in the body of the email you can access your Intermediate CA also in a link within that email. Copy and paste the contents of your Intermediate CA into its own Notepad file and save it with a .cer extension also.
   Note: Some CAs may require two intermediates for best compatibility. These two are to be copied within their own corresponding .cer files and installed one at a time in a repeated process for intermediate installation.

Step 2: Retrieving your Private key: 

1. Back when you created your CSR on the Titan FTP system two files where created and saved to a location you specified. In that same location you will find a .pem file that contains your Private key.
   Note: That .pem file will have the same name you specified your CSR file.
2. Open this .pem file in notepad.
   Note: You should see your private key on top and your CSR below it.
   
3. Copy the contents of your Private key, including header and footer from—–BEGIN SRT PRIVATE KEY—– to —–END SRT PRIVATE KEY—– and save it into its into its very own notepad file.
4. Specify any name you wish for this Notpade file but with a .key extension and save it.

Step 2: Installing your Intermediate Certificate:

1. on your Titan FTP system create a MMC Snap-in for managing certificates  by clicking Here.
2. In MMC expand to Certificates (Local Computer) > Intermediate Certificate Authorities > Certificates > All Tasks > Import.
   
3.  At the Certificate Import Wizard click Next.
   
4. Click Browse. Specify the location location of your Intermediate CA .cer file.
5. Select Place all certificates in the following store.
6. Click Next.
   
7. At the Completing the Certificate Import Wizard screen click Finish.
8. You should now see your Intermediate CA under the Certificates Store for Intermediate Certification Authorities.

Step 3: Installing your SSL Certificate:

1. Launch the Titan FTP Server Administrator.
2. On the left pane expand to your respective domain and login.
   
3. After Logging in navigate down and click Security.
4. Click Certificate Management.
   
5. In the Certificate Manage window click Import.
   
6. On the Import Certificate windows click Import Certificate and Private Key from Separate files. 
7. Under Certificate filename click  to specify to location and path of your SSL Certificate .pem file.
8. Under Private Key filename click  to specify to location and path of your private key .key file.
9. Under both Private Key password, and Confirm password specify the password you used back when you generated your private key CSR during CSR creation. If you use the wrong private key or password you may receive a error, and will be unable to install your SSL certificate.
10. Under Enter a name used to identify this Certificate in the system, Specify a unique friendly name to define your SSL certificate and quickly identify it in the Titan system.
11. Click Import.
    
12. Your SSL Certificate and its Private key should now be imported into Titan.

Step 4: Assigning your SSL Certificate to its Domain Server:

1. Back in Security under the Use the following certificate for this server drop down list , Select the Friendly Name for the SSL certificate you just installed.
2. Under Enter the password associated with this certificate: Specify the password you gave the SSL-Certificate/Private-key during installation.
3. Under Certificate Store Folder click the  and specify the location where Titan FTP stores all certificates for this server.
   Note: Local paths and UNC shares are supported; do not use a mapped drive because mapped network drives are not accessible from the Titan FTP service.
4. Click Apply.
   
5. Congrats you have installed your SSL certificate on your  Titan FTP system.

If you are unable to use these instructions for your server, Acmetek recommends that you contact either the vendor of your software or the organization that supports it.

Titan Support:
For more information refer to Titan.